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WordPress hacked?

Have your website checked by our WordPress specialists

Has your website been hacked, is it redirecting visitors to strange pages, or are you noticing other suspicious issues? Please provide your information and Get free website restoration worth €239 as part of your switch to Surver. We'll get in touch with you as soon as possible.

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800+ websites restored

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Request a website audit

Please provide your contact information and briefly describe the problem. We will review your request and contact you as soon as possible to discuss the status of your website.
  • Response within 24 hours
  • Personal contact with a specialist
  • No-obligation advice on recovery and security

WordPress hacked - Analysis form

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How will you fix my hacked WordPress website?

If your website has been hacked, we’ll first investigate exactly what’s going on. We’ll check your WordPress installation for malware, suspicious files, spam links, backdoors, outdated plugins, vulnerable themes, and other security issues.

Next, we’ll migrate your website to our secure hosting environment, where we can use our own security software. We’ll then remove malicious code, repair damaged components, and ensure that WordPress, plugins, themes, and the underlying software are secure and up to date again.

Afterward, we'll check the website again to ensure that your site is clean, secure, and functioning properly online.
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Need immediate help with a WordPress hack?

Restoring a hacked website involves more than just removing malware

Simply cleaning up a website is often not enough. If the cause of the hack remains, the same vulnerability can be exploited again in no time.

 

Within our hosting environment, we use security software that runs at the server level and continuously scans for malware, suspicious activity, and unauthorized file changes. We not only remove the malware, but also provide daily backups, active monitoring, and routine maintenance.

 

On external hosting environments, we do not have this access and cannot guarantee the quality of our services.

Scan request
Over 2 years ago, I switched to Surver. They managed to solve an impossible hack (which every other company gave up on due to the complexity) and since then they are always ready to solve big (and small) challenges. Responses never take longer than a few hours. Even in the evenings and weekends I am always helped immediately.

Sabrina

Frequently Asked Questions

Below are the answers to our frequently asked questions. If you do not find what you are looking for, or would like advice on the right package, please feel free to contact us.
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If you suspect that your website has been hacked, it’s important not to delete any files yourself or install plugins at random. Please submit your information via the form, and we’ll assess the situation on your website. We’ll then contact you to discuss your options for recovery and security.
After you submit your request, we’ll usually contact you within 24 hours. In many cases, we can provide an initial assessment of the situation and discuss the next steps even sooner.
We investigate the cause of the hack, remove malware and malicious files, restore damaged components, and ensure that the website is functioning securely again. In addition, we take measures to prevent a recurrence.
Our security software operates at the server level and is an integral part of our hosting environment. This allows us to actively monitor, secure, and scan websites for malware. On external hosting environments, we do not have these capabilities and cannot guarantee the quality of our services.
No website is completely immune to attacks from 100%. However, through active maintenance, security updates, monitoring, and daily backups, you can significantly reduce the risk of another hack. That’s why we combine recovery services with WordPress Hosting or Maintenance & Management.
After you submit your request, we’ll assess your website’s situation. We’ll then contact you to discuss the options for switching to Surver. If you choose the WordPress Maintenance & Management plan, we’ll handle the migration and make your website hack-free at no cost.

The repair work costs €239. If you choose Surver’s WordPress Maintenance & Management service, these costs are fully included, and we’ll also handle the migration.